Shipping policy
Shipping Policy
We want getting your BAT to be as straightforward as training with it. Hereβs what to expect after placing your order.
Free Standard Shipping
We offer free standard shipping to eligible U.S. delivery addresses. Available shipping destinations and any applicable charges will be displayed at checkout before you complete your purchase.
We currently accept orders for delivery within the United States. If checkout does not accept your address, please contact us before ordering.
Order Processing
Orders typically ship within 1β3 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays.
Orders ship from our fulfillment center in Miami, Florida.
If an item is offered as a preorder or has a different shipping timeframe, we will state that on the product page. If an unexpected delay affects your order, we will contact you using the email address provided at checkout.
Delivery Times
The processing period above is the time needed to prepare and dispatch your orderβnot the time it takes the carrier to deliver it.
Delivery times vary by destination and carrier. Any delivery estimates provided are estimates rather than guaranteed arrival dates. Weather, holidays, and carrier disruptions may cause delays.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking may take time to update after the carrier receives your package.
Your BAT, weight plates, and other accessories may arrive in separate packages. When applicable, we will provide tracking information for each shipment.
Shipping Addresses and Order Changes
Please check your shipping address carefully before completing your order.
If you need to correct an address or request a cancellation, contact us as soon as possible. We will do our best to help, but changes may not be possible once an order has entered fulfillment or shipped.
If an incorrect or incomplete address causes a package to be returned, additional shipping charges may apply to resend it. We will explain any charges before arranging reshipment.
Damaged, Missing, or Incorrect Items
If your order arrives damaged, is missing an item, or contains the wrong product, email BarbellAnchorTraining@gmail.com promptly with:
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Your order number.
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A description of the issue.
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Photos of the product and packaging, if applicable.
Please retain the packaging while we investigate. We will work with you and our fulfillment team to resolve the issue.
If tracking shows your order as delivered but you cannot locate it, check nearby delivery areas and with household members or building staff, then contact us for assistance.
Digital Training Access
Digital training is delivered electronically and does not require shipping. Access instructions for the digital content included in your package will be sent to the email address used at checkout.
If you do not receive those instructions, check your spam folder or contact us.
Returns
For information about our 60-day return offer, eligibility, and return instructions, please review our Refund Policy.
Questions?
Contact BarbellAnchorTraining@gmail.com with your order number, if available. Weβre here to help.